Terms of service
Welcome to Mercatus PK
By accessing or using www.mercatuspk.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
If you do not agree with any part of these terms, please discontinue use of our website
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Eligibility
You must be 18 years or older to place an order, or have permission from a parent or legal guardian.
By using this website, you confirm that all information you provide is accurate and complete.
2. Products & Information
All products listed on our website are subject to availability.
We make every effort to display product details accurately; however, colors, packaging, or appearance may vary slightly due to photography or screen settings.
Mercatus PK reserves the right to update, change, or discontinue products at any time without prior notice.
3. Pricing
All prices are listed in Pakistani Rupees (PKR).
Prices, promotions, and discounts may change without prior notice.
Any applicable delivery charges will be clearly shown at checkout.
4. Orders & Payments
Placing an order on our website constitutes an offer to purchase.
We reserve the right to accept or reject any order at our discretion.
Available payment methods (such as Cash on Delivery or online payment) will be shown during checkout.
For Cash on Delivery (COD) orders, customers must be available at the provided address to receive the order.
5. Shipping & Delivery
Orders are typically processed within 1–2 business days.
Estimated delivery time is 3–5 business days, depending on your location.
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances beyond our control.
6. Returns & Refunds
We accept returns within 14 days of delivery only under the following conditions:
The product is damaged
The wrong item was delivered
The product is expired or defective
Return Conditions:
Product must be unused and in original packaging
Proof of purchase is required
Change of mind or personal preference returns are not accepted
Refunds (if approved) will be processed after inspection.
7. Order Cancellations
Orders can be cancelled before dispatch by contacting our support team.
Once an order has been shipped, it cannot be cancelled.
8. Intellectual Property
All content on this website — including text, images, logos, graphics, and designs — is the exclusive property of Mercatus PK.
Unauthorized use, copying, or reproduction of any content is strictly prohibited.
9. User Responsibilities
You agree not to:
Use the website for unlawful purposes
Provide false, misleading, or incomplete information
Attempt to interfere with website functionality or security
10. Limitation of Liability
Mercatus PK is not responsible for indirect, incidental, or consequential damages.
Our liability, if any, is limited to the amount paid for the purchased product.
11. Privacy
Your personal information is handled securely and in accordance with our Privacy Policy.
We do not sell, rent, or misuse customer data.
12. Governing Law
These Terms & Conditions are governed by the laws of Pakistan.
Any disputes shall be resolved under the jurisdiction of Pakistani courts.
13. Changes to These Terms
Mercatus PK reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website indicates acceptance of any changes.
14. Contact Us
If you have any questions or concerns, please contact us through:
WhatsApp
Instagram
Website Contact Page